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Zoho

Grow your business with one of the most adaptable platforms on the market

What is Zoho?

Zoho is a technology that contains the most varied solutions for management and business operation, being the best choice for companies that wish to obtain a holistic view of the organization using a single platform. This software works in a logic of different applications, covering all departments of any company, from Marketing and Sales to Billing and Human Resources, allowing all these areas to be fully integrated with each other.

Thanks to its great capacity for customization, Zoho adapts to any type of company, be it B2B or B2C, and of any size, from SMEs to Enterprise. One of the great advantages of Zoho is its simple and user-friendly platform, which allows you to complete tasks quickly and easily. Of all the alternatives on the market, Zoho is one that offers the best quality/price ratio.

Applications that help Marketing, Sales and Support

Zoho CRM allows you to effectively manage all data related to each contact. This platform is natively divided into Contacts, Accounts and Opportunities, but, thanks to its great capacity for customization, it is possible to create new customized modules that adapt to the reality of each business.

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Zoho Campaigns allows you to design, send and monitor email marketing campaigns that help increase sales. This platform allows to solve one of the main day-to-day problems of many companies: to distribute a relevant message, at the right time and through the ideal channel, in a personalized way and integrated with the remaining marketing and sales action.

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Zoho MarketingHub is a marketing automation platform that allows you to create personalized nutrition paths and effectively manage all leads, in a user-friendly way and without requiring programming knowledge.

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Zoho Desk is a customer support platform that allows you to do all support management and keep all ticket information integrated with CRM. It allows multi-channel monitoring, namely through social networks, e-mail, Help Center portal, chat, community, telephone and website.

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Zoho Projects is a user-friendly project management platform that allows you to plan and track each task and project in your company. This system allows you to track the time allocated to each task and monitor the evolution of each project.

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A single platform that unifies all your busines

  • Account Management, Contacts and Opportunities
  • Complete history of each contact
  • Integration with E-mail Service Provider
    (including Outlook and Gmail)
  • Sales Forecasting
  • Scoring
  • Custom fields
  • Reminders and tasks
  • Workflows
  • Webhooks
  • Custom analytics and dashboards
  • Email Sequences & Scheduling
  • A/B Testing
  • Layouts e Templates
  • List and subscriber management
  • Automatic Bounce & Unsubscribes removal
  • Consent Management (GDPR)
  • Merge Tags
  • Dynamic content
  • Sending emails based on the recipient's time zone
  • Sending emails based on the ideal opening time
  • Performance analytics and dashboards
  • Lead management
  • Website behavior tracking
  • Defining objectives and events on the website
  • Pre-built customer journey templates
  • Customized customer journey goals
  • Lead scoring
  • eCommerce Support
  • Alias and IP domain filter
  • ROI calculation
  • Complete customer journey analytics
  • Multi-channel support tickets Management
  • Social media support
  • Live chat
  • Email support
  • Telephone support
  • Users organization by departments
  • Integração com CRM
  • Automatic ticket distribution to each operator
  • Workflows e templates
  • Automatic SLA maintenance
  • Time tracking
  • Task management by milestones
  • Kanban view
  • Dependency between tasks
  • Task feeds
  • Progress tracking using Gantt chart
  • Project efficiency reports
  • Time tracking
  • Calendar
  • Business rules
  • Alerts and notifications

Zoho Authorized Partner

Liminal holds the Zoho Authorized Partner certification, ensuring all competencies to assist companies in the digital transformation of marketing and sales departments. The partnership between Zoho and Liminal means a relevant and innovative approach to the way managers view the role of marketing technologies in the company's digital transformation.

First the strategy must always be thought. However, knowledge and mastery of what can be done with the technologies must influence and accelerate the strategy. Technologies support the strategy, but they can also have an impact in various areas of company management and even dictate new strategies. The art is in knowing how to combine these two poles.

How do we grow your business?

1
Analysis and Strategy

Diagnosis of your company's digital maturity and marketing and sales performance, to design the growth and transformation strategy, involving people, processes and technologies.

2
MarTech Implementation

Setup and customization of CRM, Automation and Marketing and Sales Analytics software, in order to support repeatable and scalable growth strategies, operations and processes.

3
Continuous Improvement

Training, optimization and continuous improvement of processes and systems, ensuring that MarTech actively contributes to business growth and success.

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