CRM (Customer Relationship Management) is a system that manages the entire customer relationship, aiming their satisfaction and loyalty through the automation and processes organization. This way, you’ll be able to reduce costs and increase business profits. More than a software, CRM is a mindset where marketing, sales and customer service go hand in hand.
Current situation diagnosis, technological requirements survey, selection of the most appropriate CRM for your company's needs and solution design (mapping of processes, flows and business rules).
CRM system implementation, modules and business processes customization, database migration, parameterization of strategic business variables and integration of the tool with the company's technology stack.
Marketing and sales team training, system monitoring, optimization and continuous improvement of the processes, ensuring that CRM actively contributes to the growth and success of the business.
"Working with Liminal has allowed us to find a CRM solution that has long been sought after. Liminal team was notable in the work of adjusting CRM and its capabilities to the very specific needs of Moviter, a fact recognized by the team, which is no longer able to work without this tool."
"Working with Liminal made it possible to clearly define a marketing and sales strategy for ACCEPT, based on the best marketing technologies. I highlight the great availability and openness of Liminal to debate and adjust processes, as we get feedback from the market."