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CRM
Customer Relationship Management

Increase sales with a 360º view of customers with a CRM system

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What is a CRM and what are the benefits?

CRM (Customer Relationship Management) is a system that manages the entire customer relationship, aiming their satisfaction and loyalty through the automation and processes organization. This way, you’ll be able to reduce costs and increase business profits. More than a software, CRM is a mindset where marketing, sales and customer service go hand in hand.

Improve the relationship with your customers

Organize all data in one place

Get visibility into every step of the funnel

Align Marketing and Sales teams

I want to implement a CRM

Advantages of using a CRM

Sales Pipeline

Analyze the state of your company's sales funnel by phase and understand which bottlenecks exist in real time.

All work within CRM

Send emails, make phone calls, schedule meetings and record all interactions automatically by synchronizing accounts and contacts within CRM.
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  • Zoho

    With over 45 million users worldwide and trusted by companies such as Amazon, Facebook or Netflix, Zoho CRM is one of the most customizable platforms on the market.

  • Salesforce

    Salesforce is leading CRM platform in the market and is trusted by over than 150,000 companies worldwide. Companies such as Unilever, Aston Martin and Adidas rely on Sales Hub to manage the relationship with their customers.

  • Microsoft Dynamics CRM

    Dynamics 365 for Sales is one of the most complete CRM available on the market and supports, every day, the activities of companies such as Swarovski, Metro Bank or HP.
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What we will do for you

1st STAGE
Analysis and Strategy

Current situation diagnosis, technological requirements survey, selection of the most appropriate CRM for your company's needs and solution design (mapping of processes, flows and business rules).

2nd STAGE
CRM Implementation

CRM system implementation, modules and business processes customization, database migration, parameterization of strategic business variables and integration of the tool with the company's technology stack.

3rd STAGE
Continuous Improvement

Marketing and sales team training, system monitoring, optimization and continuous improvement of the processes, ensuring that CRM actively contributes to the growth and success of the business.

I WANT TO IMPLEMENT A CRM

Custom CRM

"Working with Liminal has allowed us to find a CRM solution that has long been sought after. Liminal team was notable in the work of adjusting CRM and its capabilities to the very specific needs of Moviter, a fact recognized by the team, which is no longer able to work without this tool."

- Rui Faustino, Moviter Commercial Department Coordinator

Marketing and sales strategy based on the best MarTech

"Working with Liminal made it possible to clearly define a marketing and sales strategy for ACCEPT, based on the best marketing technologies. I highlight the great availability and openness of Liminal to debate and adjust processes, as we get feedback from the market."

- Gonçalo Martins, Sinmetro Partner & System Analyst

Success Stories

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Let's talk about CRM?